Standards Assurance ASES - Three easy steps to Accreditation
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Step 1
Register with Standards Assurance and set audit date within 12 months. Conduct your baseline self-assessment with our supplied tools.
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Step 2
Gather your evidence with support from our tools then we conduct an On site Assessment
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Step 3
On site Assessment Report and Quality Action Plan then Receive your Accreditation Certificate
ASES Accreditation
Australian Service Excellence Standards
ASES Explained
​The Australian Service Excellence Standards (ASES) are an Internationally recognised quality improvement program. The standards are accredited by the International Society for Quality for use in Health and Social Care (ISQua) 2006-2025. They are aimed to help organisations improve business practices and client services.
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ASES does this through:
• a set of community service standards, and
• a program of support.
ASES helps organisations identify a pathway to accreditation and the building blocks they need on specific topics.
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Accreditation generates:
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greater public confidence:
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improved efficiencies and work processes
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access to more funding opportunities and
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a more stimulating workplace culture for staff who feel more empowered, involved and satisfied.
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Accreditation benefits consumers, staff, board members, managers and funding bodies. It is also important for non-government organisations seeking one-off grants or entering into multi-year funded service agreements.
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Why Choose Us to be your Official Accreditation Agency?
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The Principal of Standards Assurance, in conjunction with Babyboomers Pty Ltd, has been auditing and consulting in the health and community services sector since 2003.
From our head office in Sydney, and State based consultants, we provide internal and external auditing and consulting services supporting clients across All States, Territories and New Zealand.
We have worked extensively across metropolitan, regional and remote settings and love supporting organisations to make a difference. We have a proven track record for delivering successful outcomes.
Our team has a deep understanding of ASES and their application across a broad range of services and sectors. Our team have assessed over 100 organisations against the ASES standards since their inception.
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The approach to undertaking assessments is a developmental one:
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encouraging continuous improvement
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embracing diversity
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supporting safety and freedom from abuse and harassment for clients/carers
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striving for optimal individual outcomes for clients/carers.
We pride ourselves on maintaining cultural safety, embracing diversity, and connecting with the purpose, values and mission of our participating organisations.
We have broad cross sector experience in the following areas:
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Homelessness Services
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Youth and family services
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Aboriginal and Torres Strait Islander Controlled Organisations
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Culturally and Linguistically Diverse Organisations
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Large multi service NGOs
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Drug and Alcohol and Mental Health Services
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Aged Care Providers
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Community Centres
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Disability Services
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Local Government and State/Federal Government
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Peak Bodies.
If you require support
We can provide your Accreditation journey with the following:
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1. Conduct an ASES Developmental Assessment and Action Plan
2. Provide education, Board training and document resources
3. Assign an ASES Mentor/Coach to navigate the organisation to Accreditation
We believe in Shared Values
Diversity - We value and celebrate diversity. We embrace opportunities to work side-by-side with individuals, groups and organisations from all walks of life.
Integrity and Trust - We believe in always being genuine and authentic. You can always rely on us to be honest and act with integrity.
Collaborative Relationships - We are committed to working openly and collaboratively with clients. We believe the impact of positive and respectful relationships is unequivocally beneficial.
Quality - We look to provide the highest quality, professional, services. We support growth and learning for individuals, groups and organisations as we work together. We also value our own learning to enhance what we do and improve the quality of our work.
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Benefits and Feedback
Consumer and Outcome focussed
Increase Quality and consistency of service
Globally accredited by ISQua
Helpful in securing contracts and funding
Organisations said:
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“Clients get the quality services that they deserve.”
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"Thank you for treating us with courtesy, acceptance and recognition for the work we do."
“A Sense of achievement”
“Staff acquired vast skills ”
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“We developed a greater understanding about what we do, why and how we do it.”
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“Developed Policies and procedures for all processes/problems.”
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“Identified new opportunities and gaps.”
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“A good learning experience and provides a sound framework for sound business and good governance.”
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“Provided the framework necessary to evaluate how we run our business and highlighted the need to operate in a more professional corporate manner”.
Get in Touch
Start your ASES journey the right way with our easy to implement process and support packages.